Terms of Service

Last updated: August 6, 2024

1. Acceptance of Terms

By accessing and using PoSpeed's business management platform and services ("Services"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

PoSpeed provides a comprehensive business management platform that includes:

  • Point of Sale (POS) system with AI-powered features
  • Inventory and stock management
  • Customer relationship management (CRM)
  • Accounting and financial management
  • E-commerce and website management
  • Human resources and project management
  • Advanced analytics and reporting
  • Mobile applications and API access

3. User Accounts and Registration

To access certain features of our Services, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

4. Subscription and Payment Terms

4.1 Trial Period

We offer a 30-day free trial for new users. During the trial period, you have access to all features of the selected plan.

4.2 Subscription Plans

We offer various subscription plans with different features and limitations:

  • Starter: $24.99/month - Up to 3 users, 10GB storage
  • Professional: $59.99/month - Up to 10 users, 50GB storage
  • Enterprise: $199.00/month - Up to 50 users, 200GB storage

4.3 Billing and Payment

  • Subscriptions are billed in advance on a monthly or yearly basis
  • All fees are non-refundable except as required by law
  • We reserve the right to change our pricing with 30 days' notice
  • Failed payments may result in service suspension

4.4 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing period.

5. Acceptable Use Policy

You agree not to use our Services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our Services
  • Use our Services for illegal or fraudulent activities
  • Reverse engineer or attempt to extract source code
  • Resell or redistribute our Services without permission

6. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

You are responsible for:

  • Ensuring you have the right to use any data you upload
  • Complying with applicable data protection laws
  • Obtaining necessary consents for data processing
  • Maintaining the security of your data

7. Service Availability and Support

7.1 Service Uptime

We strive to maintain 99.9% uptime for our Services. However, we do not guarantee uninterrupted access and may perform maintenance that temporarily affects availability.

7.2 Support Services

  • Starter Plan: Email support during business hours
  • Professional Plan: Priority email and chat support
  • Enterprise Plan: Dedicated support with phone assistance

7.3 Updates and Changes

We may update our Services from time to time to improve functionality, security, and user experience. We will provide reasonable notice for significant changes.

8. Intellectual Property

Our Services, including all software, content, and materials, are protected by intellectual property laws. You retain ownership of your data, but we retain all rights to our platform and technology.

You may not:

  • Copy, modify, or distribute our software
  • Remove or alter copyright notices
  • Use our trademarks without permission
  • Create derivative works based on our Services

9. Limitation of Liability

To the maximum extent permitted by law, PoSpeed shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability to you for any claims arising from these Terms or your use of our Services shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless PoSpeed, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your violation of applicable laws

11. Termination

We may terminate or suspend your account and access to our Services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination:

  • Your right to use our Services ceases immediately
  • We may delete your account and data
  • You remain liable for any outstanding payments
  • Certain provisions of these Terms survive termination

12. Governing Law and Disputes

These Terms are governed by the laws of the jurisdiction where PoSpeed is incorporated. Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on our website and updating the "Last updated" date. Your continued use of our Services after such changes constitutes acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: legal@pospeed.com
  • Phone: +1 (555) 123-4567
  • Address: 123 Business Street, Suite 100, City, State 12345